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2020-11-12 01:19:43 -0500 commented answer Installation hangs, ptools v.24.0 on Mac OS X Catalina 10.15.7

Can you please connect to your institution VPN, and try to install the runtime.

2020-10-07 16:36:59 -0500 commented answer Installation hangs, ptools v.24.0 on Mac OS X Catalina 10.15.7

My colleague has a Mac with Catalina and he installed tier1 on it without any issues. Can you please try to install once

2020-10-06 16:39:20 -0500 commented answer Installation hangs, ptools v.24.0 on Mac OS X Catalina 10.15.7

Can you please send me the second log?

2020-10-05 11:05:27 -0500 answered a question Installation hangs, ptools v.24.0 on Mac OS X Catalina 10.15.7

Can you please provide me additional information: * Which configuration of pathway tools are trying to install?